Ours Integration with WhatConverts

This guide will walk you through integrating Ours with your WhatConverts account. You'll learn how to track calls, SMS, and form submissions seamlessly while ensuring HIPAA-compliant analytics for privacy-conscious applications.

WhatConverts Webhooks (custom integration)

For advanced tracking and to access detailed event data, you can set up a custom integration with WhatConverts. Follow these steps:

1. Create a New Source in Ours Privacy:

   • In the Ours app, navigate to Sources and create a new source.
   • Select WhatConverts from the options and copy the Webhook URL provided.

2. Subscribe to Webhooks in WhatConverts:

   • Go to your WhatConverts > Integration Settings.
   • Add a new webhook and paste the Ours Webhook URL.
   • Subscribe to the desired events to capture data. Below are the events we recommend:
     • Phone call events
     • SMS/text message events
     • Form submission events

3. Submit a Test Event:

   • Trigger a test event (e.g., make a call or fill out a form) to ensure data is sent to Ours.
   • Check the Ours app for pre-populated variables from the event payload.

4. Map Extra Event Fields:

   • Use the field mapping interface in Ours to map WhatConverts event data to Ours attributes.
   • The default integration has all important properties mapped, but you can add custom form fields to Ours Privacy if needed.

Payload Preview

If you are customizing your WhatConverts integration, you can use the "Preview Data" panel to view the latest payloads sent from WhatConverts to Ours Privacy.

Key Benefits of the Ours WhatConverts Integration

• HIPAA Compliance: Ideal for healthcare and other privacy-sensitive industries.
• Custom Event Flexibility: Track calls, SMS, form submissions, and more.
• Enhanced Data Accuracy: Server-side integration ensures reliable analytics.
• Comprehensive Lead Tracking: Capture and analyze all lead sources in one place.

For further assistance, contact [email protected].