WhatConverts Integration

Track WhatConverts calls, SMS, and form submissions in Ours Privacy with analytics built for HIPAA-regulated workflows.

WhatConverts Webhooks (custom integration)

For advanced tracking and to access detailed event data, you can set up a custom integration with WhatConverts. Follow these steps:

1. Create a New Source in Ours Privacy:

   • In the Ours Privacy dashboard, navigate to Sources and create a new source.
   • Select WhatConverts from the options and copy the Webhook URL provided.

2. Subscribe to Webhooks in WhatConverts:

   • Go to your WhatConverts > Integration Settings.
   • Add a new webhook and paste the Ours Privacy Webhook URL.
   • Subscribe to the desired events to capture data. Below are the events we recommend:
     • Phone call events
     • SMS/text message events
     • Form submission events

3. Submit a Test Event:

   • Trigger a test event (e.g., make a call or fill out a form) to ensure data is sent to Ours Privacy.
   • Check the Ours Privacy dashboard for pre-populated variables from the event payload.

4. Map Extra Event Fields:

   • Use the field mapping interface in Ours Privacy to map WhatConverts event data to its attributes.
   • The default integration has all important properties mapped, but you can add custom form fields to Ours Privacy if needed.

Payload Preview

If you are customizing your WhatConverts integration, you can use the "Preview Data" panel to view the latest payloads sent from WhatConverts to Ours Privacy.

Key Benefits of the Ours Privacy WhatConverts Integration

• Built for HIPAA-regulated workflows: Ideal for healthcare and other privacy-sensitive industries.
• Custom Event Flexibility: Track calls, SMS, form submissions, and more.
• Enhanced Data Accuracy: Server-side integration ensures reliable analytics.
• Comprehensive Lead Tracking: Capture and analyze all lead sources in one place.

For further assistance, contact support@oursprivacy.com.