Feathery Integration

The Feathery Integration enables you to track form submissions and user data from Feathery forms while maintaining HIPAA compliance through Ours Privacy. This integration supports both client-side tracking via Google Tag Manager (GTM) and server-side tracking via webhooks.

Integration Options

1. Google Tag Manager (GTM) Integration

The GTM integration allows you to track form events directly in the browser:

• Setup Required:

  • Feathery account with GTM integration enabled
  • Ours Privacy Web SDK token
  • Google Tag Manager container

• Supported Events:

  • Trigger events via GTM from Feathery
  • Read Docs

• Available Variables:

  • userId - The ID of the user filling out the form
  • formId - The unique name of the form
  • stepId - The unique name of the form step
  • View updated docs of available variables

2. Webhook Integration

The webhook integration enables server-side tracking of form submissions:

• Setup Required:

  • Feathery account with webhook integration enabled
  • Ours Privacy server-to-server API credentials
  • Webhook endpoint URL from Ours

• Event Types:

  • Form submissions
  • Step completions
  • Integration connections (e.g., Plaid)
  • Manual data updates

Data Privacy and HIPAA Compliance

The Feathery integration with Ours Privacy ensures:

• HIPAA Compliance:

  • Automatic hashing of sensitive data
  • Secure data transmission
  • Signed BAAs available

• Data Protection:

  • End-to-end encryption
  • Secure webhook endpoints
  • Access control and authentication

• Privacy Controls:

  • Configurable data mapping
  • Selective field tracking
  • Data redaction options

Best Practices

1. Choose the Right Integration:

   • Use GTM for client-side tracking when appropriate
   • Use webhooks for sensitive data or server-side requirements

2. Data Mapping:

   • Map sensitive fields appropriately
   • Use hashing for PHI
   • Configure proper data transformations

3. Testing:

   • Test both successful and error scenarios
   • Verify data accuracy
   • Monitor webhook reliability

4. Monitoring:

   • Set up alerts for webhook failures
   • Monitor event tracking accuracy
   • Review data quality regularly