Tellescope Integration

This guide will walk you through integrating Ours with your Tellescope account using Google Tag Manager (GTM). You'll learn how to track patient interactions and clinical events seamlessly while ensuring HIPAA-compliant analytics for privacy-conscious healthcare applications.

Setting Up Tellescope Integration

Follow these steps to set up the integration:

1. Enable GTM Access on Tellescope:

   • Contact Tellescope support to enable Google Tag Manager on your website
   • They will provide you with the necessary permissions and access

2. Install Ours via GTM:

   • Follow our GTM Installation Guide to set up Ours
   • Create the Ours Privacy template in GTM
   • Save your Ours Privacy token as a variable
   • Create a GTM tag to install Ours Privacy
   • Configure event tracking tags as needed

3. Configure Event Tracking:

   • Create tags in GTM to track relevant Tellescope events
   • Map clinical fields and patient interactions
   • Ensure proper event naming for consistency

4. Test the Integration:

   • Use GTM's Preview mode to test your tags
   • Verify that events are being sent to Ours
   • Check the Ours app for incoming data

Key Features

Event Tracking

Track various Tellescope events:

• Patient Interactions: Monitor patient engagement and interactions
• Clinical Events: Track important clinical activities
• Custom Events: Configure additional events based on your needs

HIPAA-Compliant Data Handling

Our integration ensures secure data handling:

• Secure Data Transmission: All data flows through Ours Privacy's secure infrastructure
• Encrypted Communication: All tracking uses HTTPS with proper authentication
• Minimal Data Exposure: Only essential identifiers are tracked
• Secure Data Storage: Sensitive information is stored according to HIPAA guidelines

Clinical Analytics

Gain insights into your practice's performance:

• Patient Engagement: Track patient interactions and engagement
• Clinical Activity: Monitor clinical events and activities
• Custom Analytics: Create custom reports based on tracked events

Key Benefits of the Ours Tellescope Integration

• HIPAA Compliance: Designed specifically for healthcare applications
• Easy Implementation: Simple GTM-based integration
• Secure Data Transmission: All data flows through Ours Privacy
• Flexible Tracking: Configure custom events based on your needs

Data Flow

1. Tellescope events are captured through GTM
2. Data flows through Ours Privacy's secure infrastructure
3. Events are processed and made available for analytics and advertising platforms
4. Data can be forwarded to other destinations while maintaining HIPAA compliance

For further assistance, contact [email protected].