Notification Preferences
Choose which notifications you receive by email and in-app, by category, and pause everything when you need quiet.
Use this page to choose which notifications you receive and where. Your preferences are personal. They affect only your own email and in-app notifications, not your teammates'.
Open Notification preferences in appNote: Preferences apply to the organization you're currently in. If you work across several organizations, see per-organization preferences.
Channels
Each notification can reach you on two channels:
- Email: sent to the address on your account.
- In-app: shown in your in-app inbox inside Ours Privacy.
Want notifications to reach a shared team channel instead of individual inboxes? That's set up separately by an admin. See Slack notifications.
Categories
Notifications are grouped into categories so you can manage related alerts together:
- Configuration updates: when a new version of your configuration is published.
- Security & scanning: when a web scan detects new or higher-risk scripts, plus the monthly cookie digest.
- Coverage & risk findings: when a scan finds a new or escalated high-risk script, or a consent vendor your CMP does not cover.
- Usage & billing: when the account reaches 95% of its monthly tracked-user limit.
- MTU limit reached: when the account has been at or above its monthly tracked-user limit for two consecutive billing months. In beta; contact your account representative to turn it on.
- Weekly usage recap: a weekly summary of session replays, events received, and active destinations. In beta; contact your account representative to turn it on.
- API key expiration: 15, 7, and 1 days before an API key expires. In beta; contact your account representative to turn it on. See expiration warnings.
- Analytics & funnels: when a watched funnel's step conversion moves outside its expected range.
- Data governance: when a tracked event stops firing or drops well below its expected volume for that day of the week. In beta; contact your account representative to turn it on.
- Delivery health: when a destination stops delivering events successfully. In beta; contact your account representative to turn it on.
You receive notifications about the areas you can open in Ours Privacy. API key expiration warnings go to the key's creator and to organization admins.
Turn a notification on or off
You receive every category on both channels by default. To change that:
- Open your notification preferences.
- Find the category you want to change.
- Toggle a single channel (for example, turn off Email but keep In-app), or use the category's master toggle to turn the whole category off.
Changes save as you make them.
Pause everything
Turn on Pause all notifications to switch off every channel for every category in the organization you're currently in. Your per-category choices are kept, and turning it off again restores them. It stays on until you turn it off.
Note: Pausing affects only your notifications in the current organization. It does not change anything for your teammates or for a shared Slack channel.
FAQ
Does turning off email also turn off in-app? No. Email and in-app are independent. Turn off email and keep the in-app inbox, or the other way around.
Do my teammates inherit my settings? No. Preferences are personal. Everyone receives notifications by default and can adjust their own.
How often do notifications arrive? One per event, as things happen.
Next Steps
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