# WhatConverts Integration

> Step-by-step guide to integrate Ours Privacy with WhatConverts for tracking calls, SMS, and form submissions while prioritizing privacy and HIPAA compliance.

Source: https://docs.oursprivacy.com/docs/whatconverts

Track WhatConverts calls, SMS, and form submissions in Ours Privacy with analytics built for **HIPAA-regulated workflows**.

## WhatConverts Webhooks (custom integration)

For advanced tracking and to access detailed event data, you can set up a custom integration with WhatConverts. Follow these steps:

1. **Create a New Source in Ours Privacy**:
   * In the Ours Privacy dashboard, navigate to **Sources** and create a new source.
   * Select **WhatConverts** from the options and copy the Webhook URL provided.

2. **Subscribe to Webhooks in WhatConverts**:
   * Go to your WhatConverts > Integration Settings.
   * Add a new webhook and paste the Ours Privacy Webhook URL.
   * Subscribe to the desired events to capture data. Below are the events we recommend:
     * Phone call events
     * SMS/text message events
     * Form submission events

3. **Submit a Test Event**:
   * Trigger a test event (e.g., make a call or fill out a form) to ensure data is sent to Ours Privacy.
   * Check the Ours Privacy dashboard for pre-populated variables from the event payload.

4. **Map Extra Event Fields**:
   * Use the field mapping interface in Ours Privacy to map WhatConverts event data to its attributes.
   * The default integration has all important properties mapped, but you can add custom form fields to Ours Privacy if needed.

### Payload Preview

If you are customizing your WhatConverts integration, you can use the "Preview Data" panel to view the latest payloads sent from WhatConverts to Ours Privacy.

### Key Benefits of the Ours Privacy WhatConverts Integration

* **Built for HIPAA-regulated workflows**: Ideal for healthcare and other privacy-sensitive industries.
* **Custom Event Flexibility**: Track calls, SMS, form submissions, and more.
* **Enhanced Data Accuracy**: Server-side integration ensures reliable analytics.
* **Comprehensive Lead Tracking**: Capture and analyze all lead sources in one place.

For further assistance, contact [support@oursprivacy.com](mailto:support@oursprivacy.com).